More on GE and its quality control

Friend Lupi enthusiastically supported my conclusion about GE in a previous blog.  Here's what she had to say about her own experiences:

Loved your comments on GE appliances. We will never buy another GE appliance again. We wouldn’t take one as a gift. Here are my 2 favorite stories. A year after we got our (installed in cabinet) GE microwave, the interior light went. We were also having trouble with our GE oven, so I asked the repair person to replace the light (John having been unable to figure out how.) He told me that it would be good if I could do without the light because there was no way to replace it without removing the entire unit from the wall and that would involve a service call with 2 workers. I was so steamed I wrote GE suggesting that the engineer who had designed this model be fired. No response, of course. Next the GE dishwasher. The cup dispenser wouldn’t open. Apparently, there was no fix for this other than getting a new dispenser (at a cost of about $140). No one apparently can repair anything anymore; they can just “replace components.” We replaced it twice. The next time it went, we bought a Kitchen Aid, then decided it was so ugly we installed it at work and got a Bosch. The interior of our model was designed by a moron, but it’s only had one problem, so we will keep it until it dies. It’s blessedly quiet.